Pediatric telephone advice by Barton D. Schmitt MD
By Barton D. Schmitt MD
Inside this convenient on-the-spot advisor, you can find the step by step protocols wanted for powerful mobile triage of universal pediatric symptoms.
Presented logically in algorithmic structure, every one protocol lists the inquiries to ask callers while comparing the urgency in their challenge, and exhibits you the way to tell apart instances requiring emergency intervention from these larger addressed via an workplace stopover at or domestic care. you are going to additionally locate first-aid and residential care directions for fogeys and tips about alerting mom and dad to strength issues warranting a choice back.
In cellphone triage, accuracy counts...be yes you ask the appropriate questions.
- Logical organization takes you from the fundamentals of phone triage to express suggestions on dealing with scientific emergencies, trauma, baby or child concerns, and indicators of either gentle and serious illness.
- Detailed protocols exhibit you what inquiries to ask callers, supporting you elicit the clinically crucial details had to make a correct and quick assessment.
- Thoroughly up to date content assures you of the most up-tp-date and exact phone triage advice.
- Spiral-bound format guarantees you by no means lose your place—perfect for on-the-spot consultation.
Let this source aid you...
- Prevent not on time popularity of probably emergent pediatric conditions.
- Help callers keep away from the inconvenience and price of unneeded place of work visits.
- Guide callers within the use of domestic treatments and non-prescription medicines for non-emergency cases.
The name comes in—a baby is in clinical distress...Get the phone triage suggestion you must make a short and exact evaluate. Order your replica of Pediatric mobile recommendation, 3rd Edition today!
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Additional resources for Pediatric telephone advice
Because telephone calls often interrupt other important activities, it is difficult for the nurse or physician to respond with equanimity. Yet, if the nurse or physician conveys any anger, criticism, or abruptness on the telephone, the parent is unlikely to listen to or follow the advice given. Therefore, telephone rapport is essential for gaining the parent's compliance with telephone recommendations. Attention to the four areas that follow help to establish telephone rapport. Receptiveness Parents like a nurse or physician who seems interested and concerned, and takes their telephone complaints seriously.
Pediatr Ann 1996;25:664–676. Schmitt BD. Survey of 12 large pediatric group practices: how sick child calls are managed. January 1997 (unpublished data). Sorum PC. Compensating physicians for telephone calls. JAMA 1994;274:1949–1950. Sorum PC, Mallick R. Physician's opinions on compensation for telephone calls. Pediatrics 1997;99:e3. Strain JE, Miller JD. The preparation, utilization, and evaluation of a registered nurse trained to give telephone advice in a private pediatric office. Pediatrics 1971;47:1051.
Luberti A. After-hours telephone care: options for the pediatrician. Pediatr Ann 2001;30:249–254. Melzer SM, Poole SR. Computerized pediatric telephone triage and advice programs at children's hospitals: operating and financial characteristics. Arch Pediatr Adolesc Med 1999;153:858–863. Melzer SM, Poole SR. Reimbursement for telephone care. Pediatrics 2002;109:290–293. Poole SR, ed. The complete guide: developing a telephone triage and advice system for a pediatric office practice. Elk Grove Village, IL: American Academy of Pediatrics, 2003.